Refund policy

We accept returns within 14 days of delivery. Items must be unused and in original packaging.

To request a return, contact us on WhatsApp: 01003514987 or email: layan.store.mugs@gmail.com

Refunds are processed within 1-7 business days after we receive the item.

Damaged or defective items will be replaced at no extra cost — please send a photo via WhatsApp within 48 hours of receiving your order.

Custom or personalized items are non-refundable.